Terms + Conditions

Lindsey the Fixer LLC ("The Fixer," "I," "me," or "my")

Effective date: August 3, 2026 Last updated: August 2026

1. Agreement to these terms

These Terms and Conditions govern your use of lindseythefixer.com (the "Site"). By using the Site, submitting an inquiry, or booking a consultation, you agree to these terms. If you do not agree, please do not use the Site.

These terms govern the Site. They do not govern the services themselves. If you engage me for a project, retainer, or hourly work, that work is governed by a separate written client agreement signed by both of us. Where these terms and a signed client agreement conflict, the signed client agreement controls.

2. Who I am

Lindsey the Fixer LLC is a single-member limited liability company organized in the State of Ohio, providing concierge project management services to households and small businesses, primarily in the Greater Cincinnati area.

I am a certified Project Management Professional (PMP). I am not a licensed general contractor, architect, engineer, interior designer, real estate agent, attorney, accountant, financial advisor, or travel agent, and I do not hold myself out as any of these. I manage projects; licensed professionals perform licensed work.

3. Eligibility

You must be at least 18 years old and able to enter into a binding contract to use the Site or engage my services.

4. Information on the Site is not an offer

The Site describes my services and provides general information about how pricing works. Nothing on the Site is a binding offer, quote, or guarantee of price, availability, or outcome.

Specifically:

  • Rates and prices shown on the Site are starting points and are subject to change. The rate that applies to your work is the rate stated in your signed agreement or written quote.

  • Project pricing is quoted individually based on scope. Any figure shown on the Site is illustrative.

  • Availability is not guaranteed. Retainer capacity in particular is limited, and higher retainer tiers are subject to availability.

  • Timeframes described on the Site are general. Actual schedules depend on scope, vendor availability, permitting, weather, supply chains, and factors outside my control.

A binding engagement exists only when we have a signed agreement or an accepted written quote and any required deposit has been paid.

5. Consultations and scheduling

Consultations booked through the Site are for discussing scope and fit. Unless stated otherwise in writing, an initial consultation does not create a client relationship and does not obligate either of us to proceed.

Please cancel or reschedule as early as you reasonably can. Cancellation terms for paid work are set out in the client agreement, not here.

6. Communications

By providing your email address or phone number, you agree that I may contact you about your inquiry, consultation, or project by email, phone, or text message. Message and data rates may apply. You may opt out of marketing messages at any time; messages about active projects will continue while we are working together.

7. Vendors, contractors, and third parties

This section is important, and I want it to be plain.

A significant part of what I do is finding, hiring, coordinating, and managing third parties on your behalf — contractors, tradespeople, suppliers, designers, cleaners, movers, venues, photographers, travel providers, and others.

Those third parties are independent businesses. They are not my employees, partners, agents, or subcontractors, and I do not control their work.

Accordingly:

  • I am responsible for managing the project — scope, schedule, budget, coordination, communication, and accountability.

  • I am not responsible for the quality, workmanship, timeliness, licensing, insurance, conduct, pricing, or acts or omissions of any third-party vendor.

  • Unless we agree otherwise in writing, contracts for the work itself are between you and the vendor, and payment obligations run to the vendor.

  • Any recommendation or referral I make is my professional opinion, not a warranty or guarantee of that vendor's performance.

  • You are responsible for maintaining appropriate homeowner's, renter's, or business insurance covering work performed at your property.

If a vendor performs poorly, I will manage the problem — that is precisely what you are hiring me to do — but I do not assume the vendor's liability.

8. Purchasing and materials

Where I purchase materials, goods, or services on your behalf, the arrangement is set out in your client agreement, which discloses whether costs are passed through, marked up, or handled by you directly, and at what rate. Any markup or coordination fee is disclosed in writing before it is charged. I do not receive undisclosed commissions or kickbacks from vendors.

9. No professional advice

Content on the Site is general information about my services. It is not legal, financial, tax, insurance, real estate, engineering, medical, or design advice, and it should not be relied on as a substitute for advice from a qualified licensed professional.

10. Acceptable use

You agree not to:

  • use the Site for any unlawful purpose;

  • attempt to gain unauthorized access to the Site or its systems;

  • interfere with the operation or security of the Site;

  • scrape, harvest, or collect data from the Site by automated means;

  • copy, reproduce, or republish Site content except as permitted in Section 11;

  • submit false information or impersonate another person;

  • use the Site or its content to build, train, or improve any competing service or dataset.

11. Intellectual property

All content on the Site — including text, copy, taglines, photographs, graphics, layout, the "the fixer" name and wordmark, and the overall look and feel — is owned by Lindsey the Fixer LLC or used with permission, and is protected by copyright, trademark, and other laws.

You may view the Site and print or download content for your own personal, non-commercial use in evaluating my services. You may not otherwise reproduce, distribute, modify, republish, or use the content commercially without my written permission.

Client materials. Deliverables I create for a client are addressed in the client agreement. Nothing here transfers ownership of anything.

Feedback. If you send me suggestions about the Site or my services, I may use them without obligation or compensation.

12. Testimonials and results

Any testimonials, examples, or descriptions of past projects reflect the experience of particular clients under particular circumstances. They are not a guarantee that you will experience similar results. Every project is different.

13. Disclaimer of warranties

The Site is provided "as is" and "as available." To the fullest extent permitted by law, I disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

I do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that information on the Site is complete, accurate, or current.

This section applies to the Site. Warranties relating to my services, if any, are addressed in the client agreement.

14. Limitation of liability

To the fullest extent permitted by law, Lindsey the Fixer LLC and its owner will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, loss of goodwill, or business interruption, arising out of or relating to your use of the Site — whether based in contract, tort, negligence, strict liability, or any other theory, and even if I have been advised of the possibility of such damages.

To the fullest extent permitted by law, my total liability arising out of or relating to your use of the Site will not exceed one hundred dollars ($100.00).

Liability relating to services is governed by the client agreement, which contains its own limitation of liability.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless Lindsey the Fixer LLC and its owner from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Site, your violation of these terms, or your violation of any law or the rights of a third party.

16. Third-party links

The Site may link to third-party websites and tools. I do not control them, do not endorse them by linking, and am not responsible for their content, products, or practices. Your use of those sites is at your own risk and subject to their terms.

17. Privacy

Your use of the Site is also subject to my Privacy Policy, which is incorporated into these terms by reference.

18. Governing law and disputes

These terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules.

Any dispute arising out of or relating to these terms or the Site will be brought exclusively in the state or federal courts located in Hamilton County, Ohio, and you consent to the personal jurisdiction of those courts.Before filing anything, please contact me. Most problems are faster to solve by talking.

19. Changes to these terms

I may update these terms from time to time. The "last updated" date will change when I do, and the updated version takes effect when posted. Your continued use of the Site after changes are posted means you accept them.

20. General

If any provision of these terms is found unenforceable, the rest remain in effect. My failure to enforce a provision is not a waiver of it. These terms, together with the Privacy Policy and any signed client agreement, are the entire agreement between us regarding the Site.

21. Contact

Lindsey the Fixer LLC Cincinnati, Ohio lindseythefixer@gmail.com